When a bat leaves our warehouse it will be subject to the wear and tear of cricket games and practice. Willow is a naturally soft wood that, when pressed, provides the rebound qualities required to strike the ball. Wood is a natural product, which can only take so much stress and strain. The life span of a bat should be measured by how much use it undergoes, not the length of time you own it.  In the unfortunate case that a bat becomes damaged and is returned to us, we will inspect it in accordance with our Cricket Bat Warranty and if the damage is within our Cricket Bat Warranty, we can either fix the bat or offer you a replacement. We will contact you directly in this circumstance to discuss the action you would like to take. Please bear in mind that if your bat is over 12 months old, you will have little or no comeback.

Cricket Bat Warranty:  a cricket bat may be replaced or repaired by us if we conclude upon inspection that damage to the cricket bat is not:

  • normal wear and tear (this is based on amount of use and not a period of time);
  • deliberate damage and/or misuse; 
  • accidental damage;
  • the alteration, or repair of, by you or any third party that is not in accordance with our standard practice.